Rise Interactive Studios

Help Centre

Welcome to the Rise Interactive Studios Help Centre.

Help Centre

We’re here to make your experience with us smooth, informative, and inspiring. Whether you’re exploring our films, applying for a role, or looking to partner with us on a project, this is your go-to resource for answers and support.

How We Can Help You

  • General Information – Learn more about who we are and what we do.
  • Partnerships & Collaborations – Explore ways to work with us on productions, campaigns, or innovation projects.
  • Careers & Recruitment – Get guidance on applying, available roles, and our recruitment process.
  • Press & Media – Access media kits, press releases, and interview requests.
  • Technical Support – Resolve issues with digital platforms, screenings, or immersive experiences.
  • Feedback & Enquiries – Share your ideas, feedback, or questions.

📩 Can’t find what you need? Email us at we@riseinteractivestudios.com and our team will respond within 48 hours.

Careers & Recruitment

At Rise Interactive Studios, we’re always on the lookout for bold, creative minds to join our team. Whether you’re applying for a full-time role, an internship, or a trainee program, here’s everything you need to know about building your career with us.

Story Submissions

We welcome original ideas that reflect Africa’s richness and resonate with audiences worldwide. This section will guide you through how to submit your scripts or story concepts, what we look for, and how we protect your creative work.

Partnerships & Collaborations

Collaboration is at the heart of what we do. From co-productions to campaigns with brands, NGOs, and governments, this section explains how to partner with Rise and outlines what to expect when working with us.

Screenings & Distribution

Want to host a Rise film screening or find out where to watch our latest productions? This section covers private, community, and institutional screenings, licensing information, and updates on distribution opportunities.

Media & Press

We value our media partners and are committed to sharing our stories widely. Here you’ll find details on requesting interviews, accessing press kits, using approved images, and contacting our Communications Team.

General Support

Still have questions? This section provides general information about Rise Interactive Studios, how to reach us, and where to share your feedback or suggestions. If you can’t find what you’re looking for, our team is always here to help.

Technical Support

At Rise Interactive Studios, we want your experience with our platforms to be seamless and enjoyable. If you encounter any issues, we’re here to help.

In case you face any challenges or need help with using this Website,

  • How do I report a bug or technical glitch on the website?
  • What are the recommended browser and device specifications for optimal performance?
  • How can I contact the support team directly?

If you need assistance in any of the above, please feel free to reach out to our support team through the Contact Us page. We value your feedback and will respond to your inquiries as promptly as possible.

Thank you for choosing Rise Interactive Studios. We are excited to help and work with to bring your projects to life!

How do I report a bug or technical glitch on the website?

Please document the issue (e.g., error messages, screenshots, or steps leading to the problem) and submit it through our Contact Us page or email support@riseinteractivestudios.com. This helps our team identify and resolve the issue quickly.

For the best experience, we recommend using the latest versions of Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. Our website is optimized for both desktop and mobile devices, but a modern browser and stable internet connection ensure optimal performance.

How can I contact the support team directly?
  • You can reach our support team by:
    • Filling out the form on our Contact Us page
    • Emailing we@riseinteractivestudios.com

📩 We aim to respond to all technical inquiries within 48 hours.

Your Feedback Matters

Every suggestion, report, or question you share helps us improve. We deeply value your input and are committed to ensuring your creative journey with Rise is smooth, efficient, and inspiring.

✨ Thank you for choosing Rise Interactive Studios. We look forward to supporting your projects and helping you bring powerful stories to life.